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PROTECTING YOUR PRIVACY – OUR COMMITMENT


At Innova Techno Products (P) Ltd., we value your privacy. Regardless of whether you are our customer, a visitor on our Site or someone we deal with in our ordinary course of business, protecting your privacy is important to us and is a responsibility that we take very seriously.

In this Privacy Policy (the “Policy”), we describe how we collect, use, and disclose information that we obtain and what your rights are in this regard. For the purposes of this Policy, any reference to “Services” is a reference to all the products and services offered by Innova Techno Products (P) Ltd., whether available online or offline, and any reference to “Sites” is a reference to our company.

By providing information to us, you agree that your personal information will be handled as described in this Policy. You also agree to the terms for accessing and correcting data as described in this Policy. Any dispute over privacy, is subject to this Policy and our Terms of Service (which are incorporated by reference into this Policy). Depending upon your interactions with Innova Techno Products (P) Ltd., other terms may also be applicable to you.

THE INFORMATION WE COLLECT

Information We Collect Directly From You. When you communicate or do business with us, we collect information from you, and this may include personal information. The type of information that we collect depends on your interaction with us, but may include, where permitted by applicable law, the following: your name, company name, email address (business or personal), mailing/billing address (business or residential), credit card/billing information, telephone number (business or personal), and any other information that you choose to provide.

Information We Collect Automatically. We automatically collect the following information about your use of our Sites or online Services through cookies, web beacons, log files and other technologies: your domain name, your browser type and operating system, web pages you view, links you click, your IP address, the length of time you visit our Sites, your activities on our Sites (including your movement through our Sites), and the referring URL or the webpage that led you to our Sites.  Please see the section “Our Use of Cookies and other Tracking Mechanisms” below for more information.

length of time you visit our Sites, your activities on our Sites (including your movement through our Sites), and the referring URL or the webpage that led you to our Sites.  Please see the section “Our Use of Cookies and other Tracking Mechanisms” below for more information.

Information We Collect About You From Third Parties.  We also may collect information about you, such as name, contact, or demographic information from third party sources, such as research service providers. Where permitted by applicable law, we may combine this data with information that we already maintain about you. We will use this information as described in this Policy. 

HOW WE USE THE INFORMATION WE COLLECT

We use the information that we gather about you for the following purposes:

  • To communicate with you, and to fulfill your orders.
  • For the purpose for which you specifically provided the information to us, including, to respond to your inquiries, to provide any information that you request, to address trouble tickets, and for providing customer service.
  • Where permitted by applicable law, to deliver customized content to you, to offer location customization, personalized help and instructions, and to otherwise personalize your experiences while using our Sites or our Services.
  • For marketing and promotional purposes, for example, where permitted by applicable law, we may use your information, such as your email address, phone number, or mailing address to contact you with newsletters, or to otherwise contact you about products or information we think may interest you, as well as to track the success of our marketing and advertising campaigns.
  • As permitted by applicable law, to assist us in advertising our products and services in various mediums including, without limitation, sending promotional emails, advertising our services on third party sites and direct mail, and by telemarketing.
  • To better understand how users access and use our Site, both on an aggregated and individualized basis, to administer, monitor, and improve our Site, for our internal purposes, and for other research and analytical purposes.
  • To protect our customers, employees or property — for instance, to investigate fraud, harassment or other types of unlawful activities and to enforce this Policy, as well as our Terms of Service.

HOW WE SHARE THE INFORMATION WE COLLECT

We may share your information in the following circumstances and with the following persons/entities:

  • Purposes for Which We May Seek Your Consent:  From time to time, we may seek your consent to use your information for a purpose not described in this Policy. We may also share your personal information with third parties under other circumstances where we have your consent.
  • Business Transfers. If we are acquired by or merge with another company, or if substantially all of our assets are transferred to another company (which may include as part of bankruptcy proceedings), we may transfer the information we have collected from you to the other company.
  • In Response to Legal Process. We may disclose the information we collect from you in order to comply with applicable law, judicial proceedings, a court order, or other legal process, such as in response to a court order or a subpoena.
  • To Protect Us and Others. We may disclose the information we collect from you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which we are involved.
  • Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.

THIRD-PARTY LINKS

Our Sites and our online Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites. Our Sites may include social media plugins such as “like” and “share” buttons. By clicking on such a plugin, the data you want to like or share will be provided to the relevant social media site.  We are not responsible for the practices of such third party social media sites once you have clicked on any such “like” or “share” button.

SECURITY

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect through our Sites. Despite our best efforts, you will appreciate that no data security measures can guarantee 100% security.

You should therefore take steps to protect against unauthorized access to your password, phone and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorized password activity.

CHANGES TO THIS POLICY

This Policy is subject to change, and any changes to this Policy will be posted on our Sites. All information submitted through the Sites to Innova Techno Products (P) Ltd., is subject to the terms and conditions of this Policy, as amended.